CH 09Contact
Contact IPTV Streaming Services support
Every message sent to the inbox below lands with our support team. Whether the picture freezes, a login misbehaves or you simply want a question answered before you order, write to us there.
The one way to reach IPTV Streaming Services
Email is the single channel, and the address is support@iptvstreaming.services. Keeping every conversation in one inbox means the history of your question stays in one thread, so nobody asks you to explain it twice.
The mailbox is open 24/7, and we reply as soon as we can, usually the same day. Write whenever it suits you, at breakfast or halfway through the second quarter.
CH 10Your message
What to include in your IPTV Streaming Services email
A few details at the start save a round of back-and-forth, because we can look at the problem straight away.
- The address on your order, so we can locate it quickly.
- The device and the app, such as a Samsung TV with IBO Player.
- What you expected to see and what the screen shows instead. Copy any message word for word.
- The moment it began, and whether every channel is affected or only a few.
- Anything you already tried, such as restarting the app or the router.
Please leave passwords out of your email.
CH 11Self-service
Quicker routes than emailing IPTV Streaming Services
Some questions have a faster route than email.
Setting up a screen
Steps for Fire TV Stick, smart TVs, Apple TV, phones, computers and MAG boxes are in the install guide.
Trying it first
The free trial lasts 24 hours and asks for no credit card, so you can test before you buy.
Refunds and privacy
If support cannot get the service working, you can ask for a full refund within 7 days of purchase. The legal page has the details.